Return & Shipping Policy

Returns

If we made a mistake

If there’s an error with your order, like a wrong item, wrong quantity, or damaged product, email info@safradistribution.com and we’ll make it right with a replacement or exchange, fast.

If you changed your mind

Unopened products purchased within the last 30 days can be returned for full credit, less the cost of return shipping. Send us a note and we’ll arrange it.

Anything else

Experiencing another issue with an order? Email sales@safradistribution.com and we’ll get you sorted.

Delivery & shipping

Local orders are delivered on our own scheduled routes throughout the Bay Area from our Fremont warehouse. For customers outside our delivery area, we ship anywhere in the United States via freight carrier. We ship to U.S. addresses only.

Shipping charges are calculated from the total weight of your order and the destination ZIP code. When you place an order, we’ll provide an estimate based on item availability.

Questions? Safra Distribution · 49049 Milmont Dr, Fremont, CA 94538 · info@safradistribution.com · Mon–Fri 8:00am–3:30pm